FAQ

Where do I sign up or log in?

Use your admin console (for example admin.vouus.com). Sign-up and sign-in are available there. Employees use app.vouus.com.

I forgot my password or cannot sign in

Use the Forgot password or Reset password link on your admin console sign-in page. If your organization uses SSO, sign in through your company identity provider. If you are locked out or the reset email never arrives, ask an organization admin or Vouus support. See Authentication.

How do I get API access?

Ask your Vouus administrator for base URLs and how to obtain tokens. Most REST APIs expect a bearer token in the Authorization header (often a JWT). See API overview and Quick start for developers.

Where are the full API specs?

This site summarizes how to authenticate and call common APIs. Machine-readable descriptions (OpenAPI) are published with the product; your administrator or integration packet can point you to the spec for your environment.

How do I run Vouus locally?

Vouus is normally used as cloud software. If your organization maintains a private development stack, follow your internal runbook or Quick start for developer-oriented setup.

Where is system status?

Use System status on the main site: www.vouus.com/developers/status. The docs also summarize expectations under System overview.